Cancellation & Refund Policy

At TaskMaster, we strive to provide a seamless experience. Our cancellation and refund policy is designed to be fair and transparent.

1. Customer-Initiated Cancellations

• More than 24 hours before service: 100% refund
  • Less than 24 hours before service: Non-refundable

2. TaskMaster-Initiated Cancellations

In case we cancel due to operational reasons, you will receive a full refund.

3. Quality Concerns

If you are not satisfied with the service, please raise a complaint within 24 hours. We will evaluate the claim and may offer a free revisit or a partial/full refund.

4. Rescheduling

• Free rescheduling is allowed if requested at least 24 hours in advance.
  • If the service cannot be performed due to your unavailability or access issues, it will be considered a chargeable no-show.
  • TaskMaster may reschedule due to technical or staffing constraints, with prior notice.

5. Refund Process

• Refunds are processed via the original mode of payment.
  • No cash refunds are allowed.
  • Duplicate invoices can be requested within 30 days of service.